Shipping Policy – Breeze Hound

Shipping Policy – Breeze Hound

At Breeze Hound, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• All orders are processed within 1–3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• During periods of high demand, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

• United States: 5–12 business days
• Canada: 7–15 business days
• United Kingdom: 6–12 business days
• Australia: 7–15 business days
• Other International Destinations: 7–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Costs

• Standard shipping rates are calculated at checkout.
• Free shipping promotions may be offered on selected orders and campaigns.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email containing your tracking information.
• Tracking updates may take 24–72 hours to appear after shipment.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping information.
• Breeze Hound is not responsible for delays or losses caused by incorrect or incomplete addresses submitted at checkout.

Lost or Delayed Packages

• If your package appears significantly delayed, please contact us and we will work with the shipping carrier to investigate.
• While we will assist in resolving shipping issues, Breeze Hound is not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Damaged Items

If your order arrives damaged:

• Contact us within 48 hours of delivery.
• Include your order number and clear photos of the damaged item and packaging.
• We will review the case and provide an appropriate resolution.

Contact Us

For any shipping-related questions, please contact us:

Email: breezehound.support@gmail.com

Thank you for choosing Breeze Hound. We appreciate your trust and look forward to helping your dog stay cool and comfortable.